Swag Central Return Policy

Returns are accepted within 60 days of purchase.

Upon receipt of your order, if you are not completely satisfied, please submit a return request here: https://iccuswagcentral.returnscenter.com/. Once the form is received a representative will be in touch. 

Returns

All returns must be postmarked within sixty (60) days of the purchase date. To receive a full refund, returned items must be in new and unused condition with original tags and labels attached. If an item is damaged when it arrives, you have the choice to return or exchange it. If you’ve worn or used the item and are not satisfied, you may qualify for an exchange. 

Return Process

If the item qualifies for a return or exchange, you’ll be emailed a return shipping label. Please securely package the item and affix the return label to the outside of the package. When we receive the item, you will be notified via email when your return has been completed.       

Please note—if the item is not received by the warehouse within sixty (60) days from the time the return was approved, the item will no longer be eligible for an exchange or refund.  

Refund

After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Payment from gift cards will be refunded as store credit.  Please allow at least fifteen (15) days from our receipt of your item to process your return. Refunds may take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.